The information is available on the twenty four hour basis, which allows the customers to have the actual knowledge of their relocation. This service proves to be quite beneficial to the customers especially the oversea customers. There are usually no time zone issues and customers don't have to wait on the phone or for someone to get back to them by fax.
This built in tracking system monitors shipment transit times and also automatically emails the customer, an update relating to his air freight forwarding, ocean freight forwarding or road freight consignment.
Thus, the customer can have a minute-to-minute update on the location and the condition of the cargo and the container. The system also has a complete down-stream and up-stream connectivity, linking all branches and company centers.